ISU Physical Therapy Clinic, Meridian

Idaho State University recognizes that our mission is to care, support, and educate individuals and families affected by health conditions that diminish their quality of life. We acknowledge that individuals may experience discrimination in the healthcare system, which can adversely affect their health outcomes.  We recognize that both conscious and unconscious discrimination occur. Overt and conscious discrimination is not tolerated. Unconscious or unintentional discrimination need to be identified, challenged, and addressed. We believe everyone has the right to be healthy and have access to the resources they need.

We strive to achieve the following commitments to our colleagues and our patients:

•  Goal 1: We do not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
• Goal 2: All patients receive the highest level of care possible delivered in a patient and family friendly approach using evidence-based medicine.
• Goal 3: We recognize racism, not race, as the cause for healthcare disparities and therefore will examine our healthcare treatment plans for bias.
• Goal 4: We will track information on factors that create disparities as they relate to health outcomes to better identify how we may actively seek to eliminate such disparities in healthcare.
• Goal 5: We intend to improve the diversity of our workforce to reflect the community we serve.
• Goal 6: We commit to listen, learn, and seek to understand in order to create impactful and sustainable positive change.
• Goal 7: We will recognize and reward practices that promote health equity.

Definition of health equity: The state in which everyone has a fair and just opportunity to attain their highest level of health. https://www.cdc.gov/healthequity/

While the terms equity and equality may sound similar, the implementation of one versus the other can lead to dramatically different outcomes for marginalized people: Equality means each individual or group of people is given the same resources or opportunities. Equity recognizes that each person has different circumstances and allocates the exact resources and opportunities needed to reach an equal outcome within the scope of care provided at ISU Clinics.

Make an Appointment

Call (208) 373-1734 to schedule an appointment:

• Clinic Hours:  Monday - Thursday:  3:00 PM - 6:00 PM

Patient Referrals

The ISU Physical Therapy Clinic accepts physician referrals via phone or fax:

• Phone:  (208) 373-1734
• Fax:      (833) 499-1813

Physician referrals are required for all Medicare and Medicaid patients.

Consent Forms

Consent forms are traditionally sent via DocuSign to your email account.  If you are unable to sign consent forms electronically, paper copies are also available for your covenience.  Please print and return with you on the day of your appointment.

• Adult Consent Forms
• Pediatric Consent Forms
• Notice of Privacy Practices

Parking

ISU provides free parking for clinic patients/clients:

• Clinic parking is outlined in yellow directly in front of the ISU Meridian Clinics' entrance.
• The parking area is located on the southwest side of the building facing I-84.

Billing

If you have insurance, please bring your insurance card with you to every appointment. Our clinic accepts and bills the following insurance plans:

• Aetna
• Blue Cross of Idaho
• Cigna
• Medicare
• Medicaid
• Pacific Source
• Regence Blue Shield of Idaho
• Select Health
• Tricare
• TriWest (with VA authorization)
• United Healthcare
• UMR

Payment

Physical therapy is a specialty service and most likely will not be covered under your typical office visit co-payment.  Many insurance plans require that you meet a deductible prior to receiving benefits which usually have a visit limit and may be combined with other therapy services.  Medicare and Medicaid patients must have a physician’s order on file in order to obtain services.

• Payment, including co-pays, is expected at the time of service. 
• We accept cash, check, and visa/debit payments.
• Ask about our income-based sliding scale.
• Click here to make an online payment:
  
  Pay Online

No Surprise Billing Act

Records Request

All patients will have the ability to review, inspect and/or obtain a copy of the PHI in the Medical Health Record.

Patients may request to review and inspect their Medical Records at any time.  A patient does not have the right to immediate access to his or her medical/dental record under the HIPAA Privacy Rule.

Patients may request a paper copy and/or electronic file, of their Medical Record by completing and signing an Authorization to Release Protected Health Information (PHI) Form.  All patient requests will be completed within 10 business days.