ISU Community Psychiatric Center
CONTACT US:
Phone: (208) 282-2434
Fax: (833) 390-1293
Address:
421 Memorial Dr.
Pocatello, ID 83201
Directions:
HOURS:
Monday - Friday: 8:00 AM - 5:00 PM
Closed for Lunch: 12:00 PM - 1:00 PM
At ISU's Community Psychiatric Center, we are committed to providing compassionate and trauma-informed psychiatric healthcare centered around the individual. Our comprehensive range of services is designed to diagnose, treat, and support individuals navigating mental health challenges and psychiatric disorders.
Idaho State University recognizes that our mission is to care, support, and educate individuals and families affected by health conditions that diminish their quality of life. We acknowledge that individuals may experience discrimination in the healthcare system, which can adversely affect their health outcomes. We recognize that both conscious and unconscious discrimination occur. Overt and conscious discrimination is not tolerated. Unconscious or unintentional discrimination need to be identified, challenged, and addressed. We believe everyone has the right to be healthy and have access to the resources they need.
We strive to achieve the following commitments to our colleagues and our patients:
- Goal 1: We do not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
- Goal 2: All patients receive the highest level of care possible delivered in a patient and family friendly approach using evidence-based medicine.
- Goal 3: We recognize racism, not race, as the cause for healthcare disparities and therefore will examine our healthcare treatment plans for bias.
- Goal 4: We will track information on factors that create disparities as they relate to health outcomes to better identify how we may actively seek to eliminate such disparities in healthcare.
- Goal 5: We intend to improve the diversity of our workforce to reflect the community we serve.
- Goal 6: We commit to listen, learn, and seek to understand in order to create impactful and sustainable positive change.
- Goal 7: We will recognize and reward practices that promote health equity.
Definition of health equity: The state in which everyone has a fair and just opportunity to attain their highest level of health. https://www.cdc.gov/
While the terms equity and equality may sound similar, the implementation of one versus the other can lead to dramatically different outcomes for marginalized people: Equality means each individual or group of people is given the same resources or opportunities. Equity
Services
Our comprehensive range of services is designed to diagnose, treat, and support individuals navigating a variety of mental health challenges and psychiatric disorders.
Our psychiatry physicians will develop an individualized plan of care which may include psychotherapy in conjunction with medications depending on the specific diagnosis and treatment plan to treat common mental health conditions.
- Psychiatric Evaluations: Comprehensive assessments of a patient's mental health, including history, symptoms, and potential underlying causes. These evaluations help in diagnosis and treatment planning.
- Medication Therapy Management: Psychiatrists may prescribe and manage medication for mental health conditions, such as antidepressants, antipsychotics, and mood stabilizers. Medication management involves regular monitoring and adjustments as needed. We are also a certified to dispense Clozapine REMS.
We provide the following counseling services:
- Individual Psychotherapy: One-on-one therapy sessions with a licensed therapist or psychiatrist to address specific mental health concerns, explore thoughts and feelings, and develop coping strategies.
- Group Therapy: Therapeutic sessions conducted in a group setting, often with a specific focus, such as addiction recovery, trauma processing, or anxiety management.
- Couples Therapy: Therapy sessions for couples experiencing relationship issues, aiming to improve communication, resolve conflicts, and strengthen their relationship.
- Family Therapy: Counseling involving family members to address conflicts, improve communication, and support individuals with mental health issues within the family unit.
While there are many mental health conditions, we provide services to treat the following disorders:
- Depression
- Anxiety
- Post-Traumatic Stress Disorder (PTSD)
- Obsessive-Compulsive Disorder (OCD)
- Eating Disorders
- Substance Abuse Disorders
- Bipolar Disorder
- Personality Disorders
- Schizophrenia and Other Psychotic Disorders
- Adjustment Disorders
- Adolescent psychiatric Issues
- Grief and Loss
- Relationship Issues
- Self-Esteem and Self-Identity Issues
- ADHD
- Dementia
- Geriatric Psychiatry
Idaho State University has partnered with the University of Utah to provide a Psychiatry Residency program in eastern Idaho. This program trains residents during their third and fourth years. For more information on this rural track residency visit: Rural Track (Idaho)
Make an Appointment
Call (208) 282-2434 to schedule an appointment.
- Clinic Hours: Monday - Friday, 8:00 AM - 5:00 PM
Patient Referrals
The ISU Community Psychiatric Center accepts referrals for both in-person and telehealth appointments via phone or fax:
- Phone: (208) 282-2434
- Fax: (833) 390-1293
Consent Forms
Consent forms are traditionally sent via DocuSign to your email account. If you are unable to sign consent forms electronically, paper copies are also available for your convenience. Please print and email to isucpc@health.isu.edu. We are unable to schedule your appointment until we have received your completed intake forms.
For non-emergent care, patients of record may contact our after hours on-call staff at 208-932-0625.
| Clinic | Office Visit Charge | Services Offered | Hours | Staffing | Location | Other |
|---|---|---|---|---|---|---|
| Portneuf Medical Center Emergency Department | $500 Plus | Emergency medical care for all situations, Lab, X-ray, and Pharmacy |
Mon- Sun: 24 hours |
M.D., P.A., N.P. |
777 Hospital Way Pocatello (208) 239--1000 |
Bills insurance with card |
| Bingham Memorial Hospital | Varies | Emergency medical care for all situations, Lab, X-ray, and Pharmacy |
Mon- Sun: 24 hours |
M.D., P.A., N.P. |
98 Poplar St. (208) 785-4100 |
Bills insurance with card |
Daisha Orchard, MD
Psychiatrist
(833) 390-1293
Dr. Daisha Orchard, MD was raised in Arco, ID. She received her undergraduate degrees at Utah State University, graduating with degrees in Biology and Kinesiology with minors in Chemistry and Public Health. She received her MD from the University of Utah School of Medicine. She completed her general psychiatry residency at the University of Utah in June of 2024. In residency, she was awarded the IMA's 2020 Future Physicians of Idaho award and served as Co-Assistant Chief and Chief Resident for the Rural Idaho Track.
Dr. Orchard primarily focuses on medication management, diagnostic clarity, and supportive psychotherapy. She is passionate about helping underserved individuals and teaching. In her free time she enjoys camping in the Sawtooth Mountain Range, reading, watching cooking competitions, and spending time with her husband, daughter, and dog.
Staff
Dana Pohlmann
Patient Care Coordinator
(208) 282-2434
isucpc@health.isu.edu
Billing
If you have insurance, please bring your insurance card with you to every appointment. Our clinic accepts and bills the following insurance plans:
- Aetna
- Blue Cross of Idaho
- Cigna
- Medicare
- Medicaid
- Molina Health Care
- Pacific Source
- Regence Blue Shield of Idaho
- Select Health
- TriCare
- United Healthcare
- UMR
Payment
Some services are non-covered or may be subject to your deductible.
- Payment, including co-pays, is expected at the time of service.
- We accept cash, check, and visa/debit payments.
- Click here to make an online payment: (COMING SOON)
No Surprise Billing Act
Community Mental Health Resources
2-1-1 Idaho CareLine: a free statewide community Information and Referral service, is a program of the Idaho Department of Health and Welfare. Our comprehensive database includes programs that offer free or low cost health and human services or social services, such as rental assistance, energy assistance, medical assistance, food and clothing, child care resources, emergency shelter, and more.
- 211
Idaho Suicide Prevention Hotline: This hotline provides crisis intervention, emotional support, resource referrals, linkages to local services, and follow-up for all Idahoans, including those at risk for suicide and their families and loved ones.
- 988 (call or text)
South East Idaho Behavioral Crisis Center: The South East Idaho Behavioral Crisis Center is an adult 24 hour crisis center designed to assess, support, and refer individuals enduring a mental health and/or substance use related crisis. Services are available via walk-ins or referrals through family, friends, mental health agencies, medical clinics, or law enforcement.
- (208) 909-5177
Behavioral Health Crisis Center of East Idaho: Program geared toward adults (18+) who need support for their mental health challenges and/or substance abuse issues. We provide: Integrated strengths-based mental health and substance abuse assessments; 24-hour stabilization services; Case management assistance and referral and connection to appropriate community services.
- (208) 522-0727
State Hospital South: State Hospital South in Blackfoot provides psychiatric inpatient treatment and skilled nursing care for Idaho’s adult and adolescent citizens with the most serious and persistent mental illnesses. The hospital works in partnership with families and communities to enable clients to return to community living. The facility is accredited by the Joint Commission on Accreditation of Health Care Organizations, and is certified by the Center for Medicare and Medicaid Services. State Hospital South includes 90 psychiatric adult beds, 29 skilled nursing beds, and 16 beds for adolescents. It also maintains a statewide program to restore competency of criminal justice patients.
- (208) 785-8401
Portneuf Medical Center Emergency Department
North Emergency Entrance
777 Hospital Way
Pocatello, ID 83201
(208) 239-1800
Pocatello Police Department (Welfare Checks)
(208) 234-6100
Chubbuck Police Department (Welfare Checks)
(208) 237-7172
Fort Hall Police Department (Welfare Checks)
(208) 238-9890
ISU Public Safety
(208) 282-2515
Domestic Violence/Assault Crisis Line
(208) 251-4357
Spanish Crisis Line (linea de crisis espanola)
(208) 681-8715
Aid for Friends Day Shelter
(208) 232-0178
Aid for Friends Nigh Shelter
(208) 232-5669
Adolescent Crisis Resources
Call 988 for Crisis Services. Trained crisis intervention specialists can help plan for safety and coordinate care from the moment you make the call.
Rise Up is a youth crisis center for adolescents ages 12-17 that offers crisis stabilization and referral services. If necessary, the crisis center can help with admission to a behavioral health facility, or set up outpatient and community-based resources for the child and family. The youth crisis center can be contacted and is located at:
1440 Science Center Dr.
Idaho Falls, ID 83401
(208) 826-0994
The Village. Safe teen assessment center
345 N. 5th
Pocatello, ID 83201
(208) 417-5020
