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Central Academic Advising (CAA)

CAA is the coordinator of general academic advising services and support for the ISU community of students, faculty, and staff. CAA has specific advising responsibilities for sophomores, transfer students, students on probation, and pre-Social Work majors. Students who are undecided about a major meet with CAA advisors before registering for classes to review educational plans (MAPS) and Make Tracks to graduation.

Email: with advisor support questions.

  • All first term "New" Freshmen and former (returning) students: Complete the online Fundamentals of Advising and Registration (FAR) session and meet with an advisor prior to registering for their first semester.
  • Transfer Students (with 14 or more transferable credits): Complete the online Transfer Fundamentals of Advising and Registration (TFAR) session prior to registering for their first semester. Transfer students are encouraged to contact their major department to be assigned a major advisor.

Freshmen contact First Year Transition to meet their academic coach and schedule an advising appointment.

The College of Technology (COT) is the primary advisor for students pursuing a technology degree or certificate.

Primary advisors for declared academic majors are the Department and/or Faculty Advisors - Sophomores (26-57 credits), Juniors (58-89), and Seniors (90 credits or more).

Students are encouraged to meet with an advisor each semester. Major advisors help students develop & maintain an educational degree plan (MAP); keep abreast of departmental information; find research opportunities; connect with internships; and be aware of potential scholarships.

Students should explore majors and only declare a major after spending a proper amount of time gathering information, evaluating the range of majors available, the academic requirements of each based on their catalog year, and understanding the related career opportunities.

To assign an advisor only (i.e. if the student has the appropriate major recorded), departments should email with student and advisor name and ID.

To declare a major and assign a departmental advisor, use the Curriculum Change Request (CCR).

CCR Instructions

Students contact their desired major department and follow established procedures to declare a major, change their major, or add a minor.

  1. The student will contact the major department to schedule an appointment with a faculty member to discuss and understand major requirements and options for the appropriate catalog year.
  2. The faculty member will complete the Bengal Web Curriculum Change Request (CCR) form located on the Academics -> Advisor Tools pannel.
  3. The Student will approve the CCR via email.

Faculty/Advisor Procedure:

After meeting with a student and confirming a formal declaration of major or addition of a minor, a faculty member or departmental advisor will follow the Curriculum Change Request Process.

(Note: New advisor information will be sent to Central Academic Advising AFTER the CCR has been approved by the student and completed by the Registrar's Office.)

Student Procedure:

The student will receive an email with the following instructions on how to complete the CCR process.

  1. Under the Student Records Channel, click on the Approve/Deny Curriculum Change Request link.
  2. Click on the Curriculum Change Request link.  When the Student Curriculum Change Request Approval window opens, the student must click on either the Approve or Deny buttons, and then Submit Change Request.

If the student follows the instructions in the email and approves the request, their curriculum will be changed. Students will receive a confirmation email when the change of major is completed.  If they deny the request, no changes will be made and no email will be sent.  No further action is required in either case.

Requesting an Advisor Role

Process for faculty and non-faculty to obtain the advisor role is as follows:

  • The department chair or faculty supervisor ensures that Banner Training has been completed by the faculty or staff members if they require Internet Native Banner access.  Contact Marjanna Hulet at or at ext. 2598 for more information.
  • The department chair or faculty supervisor submits a Bengal Web BAAR request on behalf of the faculty or staff member. The request should include:
    • The full name of the faculty member
    • His/Her Department
    • The faculty member's ISU ID number
    • The type of advisor role requested
    • The reason for the advisor role being needed

Requesting Advisor

Advisor Change Only (not Major, Minor, or Catalog Year change) is required to update the student record.

Central Academic Advising (CAA) assigns advisors to students who show the appropriate major and minor in their Degree Works and/or Bengal Web General Student Information - when departments send an "advisor assignment request" to the CAA email address.

Advisor Assignment Request process

  • Appropriate departmental personnel send an email to requesting an advisor (or multiple advisors) to be assigned to a student (or multiple students).
  • Individual faculty or staff may contact a CAA professional advisor, or call (208) 282-3277 to request immediate advisor access for individual students.
  • For multiple assignments - Departments may attach a spreadsheet of students and identify which advisor(s) to assign to each student on the list.  The following items must be included with each request:
    • Effective Term (e.g. Spring 2016 or 201620)
    • Student Name (e.g. Samuel George Smith)
    • Student ID number (ISU ID number)
    • Advisor Name (e.g. Samantha W Smith)
    • Advisor ID number (ISU ID number)
    • Advisor Type and if Primary Status (e.g. AUX, DEPT, or MAJR and whether Primary)

Primary Advisor

A Primary Advisor is a student's faculty advisor (MAJR) or departmental professional advisor (DEPT) in his/her major, or CAA if the student is new or undecided.  The student's advisor will appear on Bengal Web in the Student Records channel and also in Degree Works.  Only one advisor can be primary.

Advisor Type categories

  • CAA = Central Academic Advising; assigned as default primary advisor to all new undergraduate students who have not yet applied to their department for a faculty advisor to serve as their major or minor advisor.  CAA is also primary advisor for all Undecided Arts and Letters and Pre-Social Work students.
  • MAJR = Advisor in Major; a faculty member advising the student in his major field of study.
  • MINR = Minor Advisor; a faculty member advising the student in his/her minor field of study.
  • DEPT = Professional Advisor; a non-faculty, staff advisor whose primary duty is advising pre-program majors in a college.
  • AUX = Auxiliary Advisor; administrative staff who need access to student records primarily for administrative purposes and who assists MAJR/MINR/DEPT advisors with advising duties.
  • ATHL = Athletics Advisor; professional advisor in the Athletics Department.
  • TRIO = TRIO Student Services advisor; advised students in the TRiO program only.
  • INT = International Programs Office Advisor; assists student with immigration related issues only.
  • HONR = Honors Program Advisor; advises Honors Program students only.


Responsibilities and Expectations of Advisors and Students


  • Understand curriculum, graduation requirements, university policies and procedures and effectively and accurately communicate with students.
  • Listen to concerns and respect individual values and choices.
  • Assist in creating an educational plan that is consistent with academic and personal goals.
  • Be available to answer questions through scheduled meetings, phone, or email
  • Assess academic performance and areas of strength to ensure they are consistent with students' personal needs and plans
  • Refer to other campus offices and resources as appropriate.


  • Schedule and attend advising appointments approximately once per semester.
  • Get involved in the advising sessions by being prepared to discuss goals and educational plans.
  • Are open and willing to consider advice from faculty, advisors, and other mentors.
  • Bring questions to advising appointments.
  • Review major plan of study each semester and track progress towards completing graduation requirements.
  • Commit to a major when appropriate and actively engage with a faculty advisor on a regular basis.
  • Access and read ISU email regularly and respond promptly to all correspondence.
  • Become knowledgeable of campus policies, procedures, and resources.
  • Take responsibility for making decisions based on available information and advice.


921 South 8th Avenue
Pocatello, Idaho, 83209
(208) 282-4636

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