facebook pixel Skip to Main Content
Idaho State University home

Opportunity Aligned Resourcing (OAR)

OAR  is a forward-thinking framework for strategic institutional growth and sustainability. Much like the rudder of a ship, OAR is designed to steer ISU toward future goals by strategically aligning university resources with opportunities leading to mission accomplishment. OAR is a collaborative process that integrates expertise throughout the University to plan for strategically optimized resource allocation.

Current OAR Priorities:

  • Enrollment Growth and Student Success
  • Academic and Research Focus
  • Advancing/Enhancing Physical Infrastructure
  • External Relationships and Partnerships
  • Employee Engagement, Empowerment, and Connection

Contact:

Jen Steele, Chief Fiscal Officer, jennifersteele@isu.edu, 208.282.4277

Overview

Effective November 15th, 2024, through Opportunity Aligned Resourcing (OAR) Personnel, hiring managers will be empowered to make personnel recommendations using consistent criteria across the institution to ensure resource allocations are aligned with University goals and opportunities, rather than historical budget allocations. Data to inform these decisions is now widely available through the university’s Budget Model Data Set, Program Analytics Dashboard, and benchmarking data, amongst other resources. Personnel resource decisions will be made through collaborative analysis and dialogue, with a clear and efficient workflow.

Scope

All units will use the OAR Personnel process for the following personnel resource decisions:

  • New Hires
    • Searches (both existing lines and new lines)
    • Temporary Emergency Hires
    • Search Waivers
  • Staffing Reorganization, Reclassifications, Retention Offers, and Salary Adjustments including faculty administrative appointments
  • Performance-Based Bonus Request

OAR Personnel applies to benefitted-employee types only, and does not apply to hiring of:

  • Student Employees (including graduate assistants, CPI, work-study, residents, other)
  • Temporary Hourly Employees
  • Adjuncts

  • Mission Fulfillment

    • How does this position support ISU’s mission?

  • Unit Plans

    • How does this personnel action support the unit’s strategic plan and priorities? 

  • Benchmarking Data

    • In comparison with its peers and higher education best practices, is ISU staffing over or under its peers in this function? If University staffing is over its peers, explain the need and rationale for additional investment. 

  • ISU Budget Model Data Set, Program Analytics Dashboard

    • What does unit data reveal about longitudinal staffing trends, progress toward strategic goals, and unit contribution models?

  • Responsibilities and Task Analysis

    • Are the traditional tasks performed by this position still necessary and do they add value? Does FTE align with workload? Are there opportunities for system or process improvement? Are there opportunities for shared service (either within the unit or between units)? 

  • Compliance

    • Are there compliance requirements associated with this position (federal, state, grant, contractual)?

  • Position and Salary Level

    • How does the proposed action align with market and internal equity considerations?

    • (Departments/units are encouraged to consult with their University Business Officer and/or Human Resources on personnel action details for this review).

  • Other Considerations

    • Are there other factors that contribute to the need for this action?

Department hires are unique opportunities to pursue the departmental 3-5 year strategic vision, as conceptualized by the department in coordination with college leadership.  The following questions should address the alignment between the requested hire and that vision as articulated in the department’s strategic vision.

  • Program/Department Plans/Goals

    • How will this hire advance the department’s plans/goals or advancements/innovations in the discipline as identified in your 3-5-year strategic vision document?

  • Productivity and Enrollment

    • What data is available to help assess student demand related to this program?  How will this hire help attend to that demand?  

  • Specialized Accreditation and/or Licensure Requirements 

    • Does this position fulfill requirements for specialized accreditation or licensure? Accreditation/licensure requirements must be included in the request.

  • Department Trends

    • How do longitudinal data trends support the proposed personnel action?

      • Program Enrollment Trends

      • PCN/Student Credit Hour Trends

      • Department Contribution Margin Trends

      • Program Student Graduates

      • Department FTE trends

      • Department FTE/SCH trends

      • Departmental Research Expenditures

      • Departmental F&A Contributions

    • If program-level data is not available for any of the above, please default to Department level data

  • Additional Criteria 

    • Funding Source

    • Position and Salary Level

    • Market and Internal Equity Considerations 

    • Adjunct Availability/Trends

    • Appointment type 

  • Other Considerations

    • Is there context related to any of the requested data in number 4 or 5 that is relevant and needs further explanation?  If so, please provide. 

    • Are there other factors that contribute to the need for this action?

The following steps outline the process department leadership can use to implement OAR Personnel actions. 

Each Vice President will create a timely and efficient process for completion of Steps 1-4 for their divisions. Communication leads within each Division will work with the VP and departments to ensure lines of communication are established regarding OAR analysis steps and authorization to proceed to Step 5, when appropriate. Data to support departments in OAR analysis based on staff/faculty criteria can be obtained through University Business Officers.

      1. Analysis based on OAR criteria. How does this action advance the department’s or unit’s strategic plan (3-5 Year Strategic Vision for academic departments)?
      2. Department leadership discusses departmental analysis including strategic vision, needs, and opportunities with unit leadership (Dean/Unit Director). If Dean/Unit Director supports the proposal to proceed, they will discuss with the Vice President. This step is intended to be a collaborative effort and may involve an iterative process with revisions made as necessary at the Dean/Unit Director or VP level. If a proposed action does not have Dean/Unit Director or VP support to continue, it will not move forward to step 3.
      3. When a VP approves an action to proceed, the communication lead will ensure the Dean/Unit Director and department leadership are informed of the decision. Department leadership should then consult with University Business Officers (UBO) and/or Human Resources on proposed personnel action details. UBO will conduct a strategic review of OAR criteria for the unit, funding source verification and recommendation, position salary, FTE, and consultation with HR and Budget as needed.
      4. Academic Units Only: Dean/VP brings documentation (using Academic Affairs Template) forward for Deans Council review.
      5. After completion of step 3 (and step 4 for academic units), units should follow standard procedures for preparing and submitting forms for review, approval, and processing. HR will review requests based on internal equity, market factors, and applicable ISU and State policy prior to approval.  Forms used for processing are outlined as follows:
        • Request to Hire
          • Searches (both existing lines or a new line): Complete and submit the Hiring Pre-Authorization Form. Once approved, the department submits a Job Posting Request (JPR) in the Talent Management System (TMS) accessible through MyISU
          • Temporary Emergency Hires: Complete and submit the Emergency Hire Request
          • Permanent replacement without running a search: Search Waiver Request (exceptional circumstances only)
        • Staffing Reorganization, Reclassifications & Salary Adjustments: Reclassification & Salary Adjustment Request
          • To initiate processing for staffing reorganization, reclassification, or salary adjustment, complete one of the following forms (depending on employee type):
            • Reclassification & Salary Adjustment Request: Non-Classified/Faculty
            • Reclassification & Salary Adjustment Request: Classified
              • For existing employees only, to request an increase to an employee’s salary (or group of employees) outside of the annual merit increases process due to reclassification, staffing reorganization, job changes, internal equity, market or retention
              • Faculty Administrative Appointments - changes or additions to faculty administrative appointments such as Chairs, Program Directors/Coordinators, etc. where administrative pay (including administrative stipends and/or administrative additional contract months) is being requested/applied as an addition to the faculty’s base salary
              • FTE/hours - increase or decrease in employee FTE (full time equivalent) where the base salary is not changing
        • Performance-Based Bonus Request
      6. Workflow Routing and Approvals
        • Supervisor/Hiring Manager - submit appropriate request forms as discussed with leadership to support and align with OAR criteria.
        • UBO - funding source verification and recommendation, position salary, FTE, consultation with HR and Budget as needed.
        • Dean/Director - Submit action for VP review and approval.
        • Vice President - review and approve/disapprove action based on OAR criteria. Communicate decisions and adjustments to division units and departments.
        • Budget Office – data verification, funding source, funding availability.
        • Human Resources - final review and analysis on compensation including internal equity and market, position criteria alignment.
      7. Decision Communicated
        • Hiring managers shall be informed about the results of their request, whether approved or denied. Decisions regarding hiring action approvals/denials will primarily be communicated by a designee of the vice president who oversees the unit/department.
        • This designee is responsible for ensuring hiring managers receive the necessary information and context regarding the decision and serve as the point of contact for questions regarding the workflow process and status.

Additional Information

Lunch and Learn Sessions

Sargent Conference Room, Student Union Building

Date  Zoom Link
November 11th, 2024 at 12:00 pm Zoom Meeting Link
November 13th, 2024 at 12:00 pm Zoom Meeting Link

 

OAR Personnel VP Communication Leads

Academic Affairs

Cali Bell

calierickson@isu.edu, x2171

Advancement

Carrie Page 

carriepage@isu.edu, x3053

Athletics

Becky Naber

beckynaber@isu.edu, x4064

Campus Operations

Patience Ternus

patienceternus@isu.edu,  x2953

Finance

Patience Ternus

patienceternus@isu.edu, x2953

ITS

Penny Stringham

pennystringham@isu.edu, x4541

KDHS

Jaclyn Furio

jaclynfurio@isu.edu, x3008

President

Jenn Forshee

jennforshee@isu.edu, x2566

Research

Paddy Sant

paddysant@isu.edu, x5907

Student Affairs

Dianna Cowell

diannacowell@isu.edu, x3818

Documents & Forms 
Step Documents

 

Project Leads:

    • Cody Fitch
    • Cindy Hill

Project Initiative: Early College Operating and Financial Structures

Scope of Work:

    • Review Early College program mission, goals, and outcomes
    • Review current operating and financial structure
    • Review synergies and redundancies with Enrollment Management and other areas
    • Review opportunities for increased matriculation
    • Review pros/cons of having Early College roll up to Central University Funds
    • Present recommendations for optimization

Kick-Off Date: March 2023

Review Dates:

    • Dean’s Council: July 26, 2023
    • Budget Advisory Group: August 25, 2023
    • Administrative Council: September 13, 2023

Completion Date: September 13, 2023

Project Leads:

    • Jen Steele
    • Russ Mayer

Project Initiative: Transfers & Subsidies Operating & Financial Structures

Scope of Work:

    • Inventory current central transfers and subsidies, history, and agreements
    • Review with unit leads and UBOs
    • Present recommendations for any updates or changes

Kick-Off Date: March 2023

Review Dates:

    • Unit Leads: October 2023
    • Budget Advisory Group: November 2023
    • Administrative Council: November 2023

Completion Date: November 2023

Project Leads:

    • Jen Steele
    • Cody Fitch

Project Initiative: Online Program Fees Operating & Financial Structures

Scope of Work:

    • Review individual Online Program forming documents, goals, outcomes
    • Review individual Online Program revenue and expenditure structures
    • Review current revenue splits
    • Explore opportunities for standardization
    • Develop options for ensuring fiscal sustainability in both local and Central University funds
    • Present recommendations for optimization, which could include a phase-in plan for any changes

Kick-Off Date: March 2023

Review Dates:

    • Deans Council: March 2023
    • Unit Leads: Fall 2023/Spring 2024
    • Budget Advisory Group: May 2024
    • Administrative Council: May 2024

Completion Date: May 2024

Project Leads: Lisa Leyshon

Project Initiative: Purchasing, Shared Service Models

Scope of Work:

    • Review opportunities for shared contracts and cost savings within ISU and with peers
    • Present options and recommendations for budget optimization

Kick-Off Date: July 2023

Review Dates:

  • TBD

Project Leads:

  • Jen Steele
  • Megan Baskins

Project Initiative: Student Activity Fees, Operating & Financial Structures

Scope of Work:

    • Inventory current student activity fees
    • Document fee purpose and uses in alignment with ISU’s mission and strategic plan
    • Analyze trends: rates, revenue, expenditures, fund balances
    • Present recommendations for optimization

Kick-Off Date: March 2023

Review Dates:

    • Units: 2023
    • Budget Advisory Group: November 2023
    • Administrative Council: November 2023

Completion Date: December 2023

Project Leads:

    • Jen Steele
    • Fred Parrish

Project Initiative: Administrative & Service Unit Allocation Model, Operating & Finance Structures

Scope of Work:

    • Using the budget model data set, benchmarking data, and peer review, develop options for a budget allocation model for Administrative and Service Units
    • Analyze options and impacts with unit and division leads
    • Revise and refine model
    • Present recommendations

Kick-Off Date: September 2023

Review Dates:

    • TBD

Project Leads:

    • Jen Steele
    • Megan Baskins

Project Initiative: Benchmarking, Data

Scope of Work:

    • Identify resource(s) for benchmarking academic and administrative support units
    • Select resource(s) and submit the required data and information
    • Apply and analyze benchmark results with unit and division leads
    • Develop recommendations for utilizing benchmark data to develop a service unit budget allocation model and update college allocation model
    • Identify additional opportunities for budget optimization 
    • Present recommendations

Kick-Off Date: March 2023

Review Dates:

    • Budget Advisory Group: February 2024
    • Administrative Council: March 2024
    • Units: Spring/Summer/Fall 2024

Project Leads:

    • Corey Zink
    • Cathy Wooton

Project Initiative: Scholarship Practices, Operating & Financial

Scope of Work:

    • Review current scholarship grid, other internally funded scholarships, foundation scholarships,  distribution practices
    • Review best practices (UI, others)
    • Ensure ISU scholarship practices align with and support the Strategic Enrollment Management plan.
    • Develop options for reducing internal scholarship expenses to include use of Foundation funds and sequencing of awards
    • Present recommendations

Kick-Off Date: April 2023

Review Dates:

    • TBD

Project Leads: 

    • Marc Pino
    • Sam Orme

Project Initiative: Transportation and Motor Pool, Operating & Financial Structures

Scope of Work:

    • Review current operating and financial structures, including revenue, expense, maintenance, capital repair, and replacement
    • Meet with units to understand current transportation and motor pool practices, utilization, needs, issues, and opportunities
    • Explore opportunities for partnering with the College of Technology
    • Review best practices at peer institutions and benchmark data
    • Develop options for improved efficiency, service, value-added activities, and budget savings
  • Present recommendations for optimization

Kick-Off Date: August 2023

Review Dates:

    • TBD

Project Leads:

    • Jen Steele
    • Angie Dobbins

Project Initiative: Non-Academic Revenue Growth, Revenue Growth

Scope of Work:

    • Review current structures for non-academic revenue growth
    • Research best practices
    • Develop options for new or improved structures that:
      • Incentivize units to grow revenue streams aligned with ISU’s mission
      • Align with strategic plans and priorities
      • Increase net revenue and resources for ISU
      • Contribute to central university funds
    • Present recommendations for optimization

Kick-Off Date: July 2023

Review Dates:

    • TBD

Project Leads:

    • Jen Steele
    • Cindy Hill

Project Initiative: Academic Program Growth, Revenue Growth

Scope of Work:

    • Review current structures for supporting academic program growth
    • Research best practices
    • Develop options for new or improved structures that:
      • Incentivize program development to attract new students and/or markets
      • Increase student enrollment, access, opportunity, retention, and success
      • Align with strategic plans and priorities
      • Increase net revenue and resources for ISU
    • Present recommendations for optimization

Kick-Off Date: August 2023

Review Dates:

    • Budget Advisory Group: March 2024
    • Deans Council: April 2024
    • Administrative Council: May 2024

Completion Date: May 2024

Project Leads: Renae Scott, Adam Bradford

Project Initiative: Information Technology, Shared Service Models

Scope of Work:

    • Create a shared service model with information technology staff and resources housed under a central umbrella
    • Research best practices in higher education information technology services and structures
    • Inventory current information technology operations, resources, staffing, expenditures, and organizational structures at ISU
    • Meet with units to identify information technology service and support needs, strengths, issues/gaps, and opportunities
    • Identify opportunities for increased service, efficiency, efficacy, and budget savings to reach established budget goals while assuring optimal service and security needs
    • Present recommendations

Kick-Off Date:  Summer 2023

Review Dates:

    • Meetings with Units: June-September 2023
    • Initial Recommendations: Fall 2023
    • Additional Recommendations: Fall 2023-Spring 2024
    • Leadership Council: June 2023
    • Budget Advisory Group: May 2024
    • Administrative Council: May 2024

Completion Date: July 2024

Project Leads:

    • Jennifer Steele
    • Cindy Hill

Project Initiative: Continuing Education, Operating and Financial Structures

Scope of Work:

    • Define terms
    • Inventory and review current operating and financial structures
    • Review NWCCU standards
    • Research best practices for continuing education structures
    • Review opportunities for increased coordination, efficiency, enrollment, and revenue generation
      • Marketing
      • Registration and transcripting
      • State reporting 
      • Staffing and student/customer service
      • Revenue sharing
    • Present recommendations for optimization

Kick-Off Date: October 2023

Review Dates: March 2024

Project Leads:

    • Patience Ternus

Project Initiative: Administrative Support Services, Shared Service Models

Project Website

Scope of Work:

    • Research best practices in higher education administrative service models
    • Meet with units to identify administrative support needs, issues, and opportunities
    • Research consolidated and hybrid administrative support structures that emphasize shared services
    • Evaluate workloads of positions
    • Inventory current software solutions and applications and related technology resources
    • Identify opportunities for increased service, efficiency, efficacy, and budget savings while assuring optimal coverage, support, and service
    • Identify opportunities for professional and career development and progression for administrative staff
    • Analyze costs, benefits, and resource allocation implications
    • Present recommendations

Kick-Off Date: December 2023

Review Dates: Initial Recommendations due October 2024

Project Leads:

    • Miriam Dance

Project Initiative: Marking and Communications 

Scope of Work:

    • Meet with units to identify MarCommservice and support needs by examining  strengths, issues/gaps, and opportunities
    • Research best practices in higher education MarCom services and structures
    • Inventory current MarCom operations, resources, staffing, expenditures, and organizational structures at ISU
    • Identify opportunities for increased service, efficiency, efficacy, and budget savings while assuring optimal service and MarCom needs
    • Present recommendations

Kick-Off Date: January 2024

Review Dates: Fall 2024

Project Leads:

  • Patience Ternus, George Casper, Allyson Johnson

Project Initiative: University Events 

Scope of Work:

  • Inventory current events operations, resources, staffing, expenditures, and organizational structures at ISU
  • Research best practices in higher education events services and structures
  • Obtain stakeholder and customer feedback (internal and external)
  • Identify opportunities for increased service, efficiency, efficacy, and budget savings
  • Clearly define each venue's roles and responsibilities
  • Present recommendations

Kick-Off Date: April 2024

Review Dates: Initial Recommendations due October 2024

Project Leads:

    • Mark Andersen

Project Initiative: Custodial and Grounds Services 

Scope of Work:

    • Research best practices in higher education Custodial Services and Grounds Maintenance structures
    • Inventory current operations, resources, staffing, expenditures, and organizational structures at ISU
    • Collect stakeholder and customer feedback 
    • Identify opportunities for increased service, efficiency, efficacy, and budget savings
    • Present recommendations

Kick-Off Date: March 2024

Review Dates: Fall 2024

Project Leads:

    • Jennifer Steele

Project Initiative: University Administration

Scope of Work:

    • Define terms
    • Research best practices in higher education administration models
    • Analyze ISU trends in administrative and other managerial/leadership roles
    • Review benchmarking data to compare ISU administration and related structures to peers
    • Evaluate workload, roles, and responsibilities
    • Meet with stakeholders to obtain feedback on current structures, efficiency, and effectiveness and suggestions for improvement
    • Identify opportunities for increased service, efficiency, efficacy, and budget savings
    • Perform cost measurement calculations (cost allocation using various methods such as direct distribution and step-down method) to clarify support centers versus mission cost centers. 
    • Present findings and recommendations

Kick-Off Date: March 2024

Review Dates: Fall 2024

Budget Optimization Work Teams coming soon:

  • Shared Service Models
  • Idaho Falls and Polytechnic