Fidelity Representatives on Campus

Pocatello Dates

January 13, 14, 15, 16 8:00 am - 5:00 pm

Meridian Dates 

January 14 and 15 8:00 am - 5:00 pm

To Schedule a One-on-One Appointment with a Fidelity Representative:

1. Visit www.fidelity.com/schedule. 
2. ‘Idaho State Board of Education’ is your employer name.
3. Select appointment type drop down (in-person, virtual or phone);
4. Select location drop down as ‘Idaho State University.’ Currently, in-person Fidelity representatives are scheduled to be on Pocatello and Meridian campuses in January. Additional in-person availability may be added in the coming months; 
5. Select date and time appointment; 
6. Fill out your information; 
7. Click ‘Schedule Appointment’.

If in-person appointments are full, you may choose virtual or phone. The in-person appointments update weekly with additional dates up to 30 days in advance, so check in periodically for new in-person appointments.

Appointments can also be made by phone at 800-642-7131.

• Fidelity representatives are available to answer questions at 800-343-0860, Monday through Friday, from 6:30 a.m. to 10:00 p.m. MT, excluding most holidays. 
• For specific information or questions regarding your new account, please contact Fidelity directly. If you have additional questions regarding the ORP change, please contact the ISU HR benefits team at benefits@isu.edu.