Navigate Alert Reasons and When to Raise Them

As a component of the ISU Navigate platform, academic advisors, faculty, and support resources have the ability to issue alerts on behalf of students. Alerts are created to draw attention to students who may need additional support or as a means to offer praise to their academic performance.

Alerts can be added through a Progress Reports of an Ad-Hoc Alert. Progress Reports are course based requests sent out to instructors at key times during a semester. Ad-Hoc Alerts can be submitted at any time through the users or student’s profile.

Alert Reason	Case Created	Alert Received by	Alert Descriptions and Suggested Uses
Career Center Referral	Yes	Primary Advisor/Referred to Career Center	Alert is used when a student expresses the need to explore majors and associated careers.
Counseling and Mental Health Center Referral	Yes	Primary Advisor/Referred to Counseling Center	Alert used by Advisors when a student is referred to the Counseling and Mental Health Center for assistance.
Dean of Students Referral	Yes	Primary Advisor/Referred to Student Affairs	Alert used by Advisors when a student is referred to the Dean of Students for assistance.
Disability Services Center Referral	Yes	Primary Advisor/Referred to Disability Services	Alert used by Advisors when a student is referred to Disability Services for assistance.
Lacks Book, Technology or Materials	Yes	Primary Advisor	Alert used when a student expresses a need for assistance with course materials.
Lack Engagement	Yes	Primary Advisor	Alert used if you have concerns about a student's low participation in class activities affecting their ability to be successful in learning the course material.
Late to Class	No	Student (Through an email)	Alert used if a student has constantly been late to class resulting in a drop in participation and performance.
Low Test Scores	Yes	Primary Advisor	Alert used if you have concerns about a student test and/or quiz scores put them at risk of not passing the course.
Math Student at Risk	Yes	Office of Academic Advising	Alert used by Math instructors for student interventions.
Missing Assignments	No	Student (Through an email)	Used by instructors when a student has fallen behind on coursework. The alert encourages the student to reach out to their instructors.
Outstanding Student Performance	No	Student (Through an email)	A positive alert used to praise a student on their dedication to their course work.
Poor Attendance	No	Student (Through an email)	Use this alert if you have concerns that student’s grade may be impacted by their number of absences, for courses where attendance is mandatory
Showing Improvement	No	Student (Through an email)	A positive alert used to commend a student for making the effort to dedicate themselves to learning their course material.
Student Financial Concern	Yes	Primary Advisor	Alert used when a student expresses a need for financial assistance.
Student Needs Tutoring Support	Yes	Primary Advisor	Alert used to refer a student to the University Tutoring for support in course specific materials.
Student not Logging into Moodle	Yes	Primary Advisor	Alert used when a student has not logged into or has stopped logging into Moodle.
Student Wellness Concern	Yes	Primary Advisor	Alert used when there is concern for a student's physical or mental health. Comments will be required to describe the concern. *This Alert should not be used in emergency situations that need immediate attention.*