Mission Statement

The Masters in Health Care Administration (MHA) program at Idaho State University will provide early and mid-career professionals, in Idaho and beyond, with foundational, conceptual, technical, and human relations skills needed to assume increasingly responsible leadership roles in the healthcare industry.

Vision Statement

The MHA program will be widely regarded as one of the finest jointly AACSB & CAHME accredited MHA programs in the western U.S. and the premier healthcare leadership education venue in the State of Idaho.

Values Statement

Teamwork/Collaboration: We forge value added partnerships across the various disciplines and communities we serve. We value and celebrate teamwork.

Integrity: We seek the highest level of professional and ethical conduct in our decision making and other personal and professional endeavors.

Mutual respect: We strive to treat each other and our stakeholders with respect.

Excellence: We seek continuous improvement and the highest levels of standards of leadership, teaching, research, and service. Our quest for excellence emphasizes the principles and practices of evidence-based management.

Diversity, equity and inclusion: We strive to maintain a diverse, equitable, and inclusive environment for all, and promote a culture of belonging in the community.

Meeting the Gold Standard

The MHA program at ISU is in candidacy at the Commission on Accreditation of Healthcare Management Education’s (CAHME). Candidate status is an indication that a program in healthcare management has voluntarily committed to participate in a plan of self-improvement and is actively progressing toward the status of accreditation. Candidate status is not accredited status and does not guarantee eventual accredited status.  CAHME is the accreditation agency for MHA and related programs and represents the highest and most distinguished level of accreditation.

The MHA program and faculty will be affiliated with Idaho’s only AUPHA-certified undergraduate healthcare administration program, located at Idaho State University. The MHA program vision is to be regarded as one of the finest CAHME accredited programs in the western United States and the premier healthcare leadership education venue in the state of Idaho.

Goals, Objectives and Outcomes

MHA Program Goals:

Curriculum Manageability

The MHA program is designed to be very manageable for either full or part-time students. MHA courses will primarily take place in traditional classroom settings in Meridian, Idaho Falls, and Pocatello. Roughly half of classes will be offered online and remote access will also be available at designated class times through Zoom Video Conferencing. 

Competencies

The MHA program has adopted the following competencies based on the program’s mission, vision, and values. The competency framework is an adaption from the Healthcare Leadership Alliance (HLA) Competency Directory. In large measure, the HLA competencies provide a common framework and lexicon for a variety of healthcare leaders and managers in a range of roles and settings; they serve to define the field.

Competency Domain 1: Communication and Relationship Management

The ability to communicate clearly and concisely with internal and external customers, establish and maintain relationships, and facilitate constructive interactions with individuals and groups. Communication and relationship management includes:

• Relationship management
• Communication skills
• Facilitation and negotiation

Competency Domain 2: Leadership

The ability to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance. The leadership domain intersects with each of the other four domains and includes:

• Leadership skills and behavior
• Organizational climate and culture
• Communicating vision
• Managing change

Competency Domain 3: Professionalism

The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement. Professionalism includes:

• Personal and professional accountability
• Professional development and lifelong learning
• Contributions to the community and profession

Competency Domain 4: Knowledge of the Healthcare Environment

The understanding of the healthcare system and the environment in which healthcare managers and providers function. Knowledge of the healthcare environment includes:

• Healthcare systems and organizations
• Healthcare personnel
• The patient’s perspective
• The community and environment

Competency Domain 5: Business Skills and Knowledge

The ability to apply business principles, including systems thinking, to the healthcare environment. Business skills and knowledge includes:

• General management
• Financial management
• Human resource management
• Organizational dynamics and governance
• Strategic planning and marketing
• Information management
• Risk management
• Quality improvement
• Patient safety
• Critical thinking and analysis