E-Works - Submit a Request
The new E-Works form combines several of our old forms into one convenient form. If you filled out the Work Order, Maintenance Request, or Moving Request forms in the past, you will now need to fill out the E-Works form; this is for Pocatello, Idaho Falls, and Meridian employees.
The E-Works form does not incorporate Key Requests, NETCOM requests, or the PSR Process, please go to their respective form.
The E-Works interface features include drop down menus, immediate request numbers for easy tracking, automatic emails with status changes to your requests, and the ability to search the status and history of your work requests. Please contact us with comments or questions at facpoc@isu.edu or (208) 282-4086. Thank you for your patience while we work out the bugs in this new system.
Frequently Asked Questions
Check the address of the sender of the e-mail. If it lists an ISU four-by-four e-mail address (first four letters of last name and first four letters of first name) followed by “via onlinefm.com”, the e-mail is legitimate and not spam. You can then select “Looks safe.”
Both forms have now been combined into one form which appears when you select the “Submit a Request” tab.
Begin typing in the first few letters of what you are searching for in the field and the drop down menu will then populate.
These fields are only for non-ISU employees that work in the CAES Building on the Idaho Falls campus.
No. The required fields are noted with a red asterisk.
The “Site” is the campus location i.e. Meridian, Pocatello, Idaho Falls etc.
Building numbers are preceded with one zero; Room numbers are preceded with two zeros.
Skip the “Room” field and provide additional information in the “Other location info” field.
You can override the defaults by using the drop down menus.
If the request is non-billable, no index code is required. However, if the request is billable, be sure to check the box next to “Is Work Billable.” That will then activate the drop down menu for index codes.
Check the box next to “Estimate Required.” This will automatically add a note to the Description of the request indicating that an estimate is required beforehand.
The “Comments” field is now titled “Description of the work to be done.”
Hit “Ctrl-P” to print a copy of the request. This must be done BEFORE hitting the “SUBMIT” button.
This new screen enables you to either submit another request or review request history. You can simply exit if you do not wish to use either of those options.
The system takes a few short minutes before a newly submitted request shows in the history.
If you hit the “Reset Form” tab at the bottom of the screen, the screen will clear and you can start over.
The request, once submitted, is reviewed by Facilities Services staff. Once the request is changed from “Submitted” status to “Issued and In Process” status by Facilities, the alternate will then receive notification of your request.