Disability Services for Deaf Individuals

Student Procedures

As a team at Disability Services, we welcome you to a new semester at Idaho State University! Below is a list of your responsibilities and what you should expect from our office and what we expect from you.

• Self-identify to Disability Services.
• It is advised to request services as early as possible to ensure services are set up in a reasonable and timely manner.
• Schedule an appointment with the Deaf/Hard of Hearing Services Coordinator.
• Provide current valid documentation of disability.
  • A current (within one year) audiogram and audiological report is required to document hearing loss, along with the Documentation of Hearing Loss Form New. The completed form and documentation may be faxed to (208) 282-4617 or it may be mailed to Disability Services, 921 S 8^th Ave, Pocatello, ID, 83209. ISU Disability Services welcomes any additional documentation you would like to include.
• Sign any Release of Information forms that will be helpful in gathering documentation to facilitate Disability Services in setting up appropriate accommodations.
• Inform Disability Services of any changes in address, phone number, email, or changes in your class schedule.
• After registering for classes, you will need to submit your CRNs (Course Registration Numbers) via your student services portal (located on the Disability Services website) as soon as possible. There is a tutorial on the website if you need assistance or you can call the office when you have questions. This will help ensure we have the staff to cover your needs (i.e., interpreters, transcribers, note takers, etc.) This will also assist the ITRC in captioning media and ensuring all media is accessible prior to when you need it.
• To request a Sign Language Interpreter for University-related events please contact the following:
  • Pocatello campus: pocterp@isu.edu
  • Meridian campus: merterp@isu.edu.
  • For either campus, please include the date, time, location, participants, situation (i.e., meeting, 1:1, faculty meeting, training). Please submit your requests as soon as possible, preferably no later than 3 days prior to the event. We will do our best to accommodate last-minute requests. For any event in the evening or on weekends, or that lasts multiple days, please give a minimum of one-week notice.
• All Sign Language Interpreters employed by Idaho State University are licensed in the State of Idaho, and adhere to the RID Code of Professional Conduct.
• As a courtesy, please let your service providers know if you are unable to attend class or will be running late. You can exchange email/phone numbers with your service provider or contact the Disability Services office at (208) 282-3599.
• The service providers are instructed to wait for you to come to class for 15 minutes. If you do not arrive within that time and they do not know you are running late, they will be reassigned to another class for that day and you will not receive the notes and/or interpreting services.
• Your feedback is an important part of your services so that your service provider can match your needs. If you need your notes taken in a different way, let your note taker know. If you still have questions, please contact Disability Services.
• If you need to leave during lecture for whatever reason, the providers are instructed to stop interpreting, taking notes, or transcribing. You will receive the information you are in attendance for.
• If you miss class or part of the lecture, it is your responsibility to get that information from a fellow student or from the instructor.
• If your services include note taking, your note taker will not attend class on test days.
• If your services include sign language interpretation, one interpreter will be in the classroom during tests. If you need an interpreter during finals week on the Pocatello campus, please email Casey Quiroz your request at casequir@isu.edu. If you need an interpreter on the Meridian campus, please email merterp@isu.edu. If you fail to do so, an interpreter will not be present during your final exams.
• You should expect to receive notes the day that class occurs IF you are in attendance.
• If you are getting notes/transcripts from recordings, you will receive notes/transcripts within 24 hours of your provider having access to the audio file.
• The staff at ISU Disability Services adhere to a strict confidentiality policy. This means that we share information with the team only if it helps improve services.
• Disability Services sends out accommodation letters to you and your instructors every semester after we receive your CRNs.
• If you feel we need to change your accommodations, set up an appointment with your Disability Services Specialist so you can discuss your documentation to ensure we are providing reasonable accommodations.
• If you test in the Disability Services testing room, please schedule your exams at least two business days in advance of your exam date. This is all done online through your student portal. If you need assistance, there is a tutorial on the website, or you can call Disability Services for assistance. For finals, schedule exams as early as possible to ensure there is space for you to test.

We are excited to be here to assist in you accessing your education.  If you have any questions and/or concerns please contact Disability Services.

Rendezvous Complex, Room 125

(208) 282-3599

ada@isu.edu