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Frequently Asked Questions

What services are provided by Counseling & Testing Service?

What is a crisis?

What do I do if there is a mental health emergency/crisis?

What if I am having thoughts of suicide?

How do I get an appointment at the Counseling Center?

What can I expect from the Assessment & Referral Appointment?

Will anyone know that I came for counseling?

Will my counseling records be part of my academic records?

Is my spouse or partner eligible for services?

What is counseling?

How do I know if I need counseling?

Does it mean that I am "crazy" if I need counseling?

Why was group counseling suggested to me?

My care was transitioned to a provider in the community. Can I see a counselor at ISU instead?

Why was I referred to a community provider but a friend of mine wasn’t?

How much does counseling cost?

Does the Counseling & Testing Service provide supporting documentation for requests to have an emotional support animal?

What if I want more information?

Where should I go to get counseling if I am not a student?

Contact Us


(208) 282-2130
Graveley Hall, South Tower, Room 351

Idaho Falls:
(208) 282-7750
Bennion Student Union Building, 2nd Floor, Room 223

Fall/Spring: M-F 8-5
Summer: M-F 7:30-4

Neep help improving your social connectedness?

Volunteer. It's a great way for you to start building a sense of community, which in turn can help you make new friends and connect with others. 

Join a group. If  you enjoy reading or dancing, joining a book club or dance group can be a good way to meet people with similar interests.

Explore a new activity. Take a friend and enroll in a painting, exercise, or pottery class. It can be a good way to meet new people and expand your social group.