Self Help Articles
Expand the sections below to find articles with step-by-step instructions for connecting your ISU-issued computer to your department's networked printers, updating your computer's operating system (OS) or software, or initiating a scheduled remote support session with your CAL IT support representative.
Expand the section for your department, then click the link for the printer you need to connect to. Instructions for Mac and Windows platforms are listed separately.
Use the resources below when seeking remote help via Bomgar from your technician.
Initiating a Bomber Remote Session - Mac