BengalWeb Procedures and Guidelines

  1. Introduction
  2. Content Guidelines
  3. Targeted Announcements
  4. Channel Development
  5. Group Development

1. INTRODUCTION

The Idaho State University Portal (BengalWeb) provides a personalized web interface for all those who have a formal association with the university. This document contains guidelines for including content in the portal, including Announcements, Channels, and Groups.

For questions concerning this document, or BengalWeb generally, contact: bengalweb@isu.edu.

BengalWeb Vision Statement
BengalWeb will become the single sign-on gateway to electronic resources needed by students, faculty, staff, and administration to perform their work and to carry on a vibrant University life. It aims to increase efficiency, improve communication, foster an atmosphere conducive to the accomplishment of the University’s mission, and provide ready access to the University’s data systems.

BengalWeb Steering Committee The BengalWeb Steering Committee is an advisory committee composed of a cross section of University users. The BengalWeb Steering Committee exists to govern the use of the portal by providing direction and advice for content, administration, and user issues. The University Chief Information Officer (CIO) is ultimately responsible for the portal. The council of Vice Presidents will serve as a decision or resolution making body for the portal.

2. CONTENT GUIDELINES OVERVIEW

3. TARGETED ANNOUNCEMENTS OVERVIEW

Appropriate Use of Targeted Announcements
Although Targeted Announcements are “internal” in the sense that they are only received by faculty, staff, and students of the University, care should be taken to ensure that text is composed using an appropriate tone or attitude. Announcements are meant to be both informative and cordial in their composition. Blunt statements and brash directives must be avoided. Users who create announcements are responsible for their content and must also consider the appropriate use of the media. In general, announcements should not be made for activities or events concerning entities, clubs, or organizations not chartered or approved by the University. Messages that are fraudulent, harassing, defamatory, obscene, threatening, or in violation of state laws should not be posted and will be removed from BengalWeb.

Campus Announcements Guidelines
Campus Announcements appear as a channel within the BengalWeb home page and are intended for the entire University community. The Campus Announcements channel cannot be deleted from the home page.

Who is authorized to send Campus Announcements?
Campus Announcements are reserved for use by the President’s Office, University Vice Presidents, Public Safety, Facilities Services, Information Technology Services, Human Resources, BengalWeb System Administration, or any official University communication coordinated through the office of University Relations. All BengalWeb users see these messages.

Personal Announcements Guidelines
Personal Announcements appear as a channel on the BengalWeb Home tab. These are text-only messages with space formatting and should not sit on the system for more than seven (7) days. The Personal Announcements channel cannot be deleted from the Home tab. Personal Announcements are messages targeted to specific audiences like “faculty”or “students,” or even “Students in XX Major” or “XX Class.” Additionally, this section is where students automatically receive messages from the Banner system about holds, registration, etc.

Currently, Personal Announcements may be targeted in the following ways:

Who is authorized to send Personal Announcements?
Access to and responsibility for the coordination, approval, and dissemination of Personal Announcements resides at the Division, College, or specific academic and business service area level, as designated by the Vice President or Dean of those units. These include but are not limited to:

4. CHANNEL DEVELOPMENT OVERVIEW

Channels constitute blocks of primary content below each tab of the portal. Channels are designed to present stable, high-demand content and interactive applications to a significant user base. In BengalWeb, channels usually share space on a page with other channels. This structure creates interdependence beyond the traditional department Web site. Channels must present a cohesive look and feel. It is important to remember that with a few exceptions there is no captive audience in BengalWeb; users are in control of the content placed on their pages. Therefore, developing a channel for BengalWeb is no guarantee that content will reach the intended audience. Success here will depend on matching content with what a user needs and wants, and then getting the word out. Because it is personalized and customizable, BengalWeb is perfect for targeted content. Content owners should not try to be all things to all people. There will be much better success if the focus is on providing just what is needed.

Tabs and channels should be locked down only when in the interests of the University to support official policies and procedures, or for job-related channels (e.g., Self-Service channels related to one's role at the University). For example, the only channels locked down on the Home tab are Personal (Targeted) Announcements and Campus Announcements.

5. GROUP DEVELOPMENT OVERVIEW


The Groups application gives students, faculty, and staff at Idaho State University the ability to create and manage group homepages for clubs, workgroups, committees or other affiliations and interests. These homepages include threaded discussions, photo archives, news, and more.

General Criteria
A Group must be composed of students, faculty, staff, or anyone with access to BengalWeb and must be used for activities related to University functions. Groups must not promote or support activities that are illegal, commercial in nature (unless associated with the University), or that violate the rights of others.

Student Groups may be created for student organizations or study groups or for any University-related business. When operating a Student Group, participants are responsible for conducting its affairs in a responsible manner consistent with the policies and procedures of the college, including the Student Handbook, the University's Acceptable Use Policy, and all student organization policies set forth by the Student Activities and Leadership.

University Groups may be created for recognized groups at the University, as well as work groups and committees, for the purpose of facilitating official university information and/or work on specific projects defined by the University. University Groups must govern themselves in accordance with the current University's Acceptable Use Policy.

Requesting a Group
The Create New Group request form can be accessed from within BengalWeb by clicking on the "Groups" icon, then clicking on the "Create Group" button to access the Create New Group online form. Once submitted, the requester will be notified of the status of the request through email.

Lack of Activity
Any Group may be deleted from BengalWeb due to a lack of maintenance, content that is out of date by 90 days or more, or no activity in the Group’s area or account (defined as no usage in a 90-day time frame).

Last Modified: 05/28/09 at 09:22:10 AM