Frequently Asked Questions

When will my site be migrated onto the CMS?
We will contact you when work begins on your website. Migration plans are made at the beginning of each semester and re-evaluated at midterms. Migration is a multi-step process and we are typically working on 10-12 sites at the same time.
See the migration process
 
When will I be trained to use CMS?
You will receive an invitation to training after your site has been migrated onto the CMS. Training sessions are scheduled each month. See schedule
 
Are Sites in the CMS mobile-friendly?
Yes. The CMS uses a responsive framework that allows the page to adjust to any screen size.

I made changes in TerminalFour, why is it not showing up on the website?
First, be sure that you have approved your content. This can be done by choosing Save and Approve when saving content or in the Content Approval queue.
Second, content is published and transfered on a schedule. If you missed a publish time you may have to wait 30 minutes.
If this does not resolve the issue, contact us.

I want something with a different look than what is on the CMS now. Can I have a custom design?
Our top priority is to migrate existing sites onto the CMS. At this time, we do not allow custom designs.

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