New Bengal Cards

Important Dates

Bengal Card Services has scheduled the following dates for faculty/staff and spouses to have their pictures taken and new cards issued.


IDAHO STATE UNIVERSITY

Student ID Card (BengalCard & BengalCard Plus) General FAQs

  1. Why did the university decide to issue new ID cards?
  2. Where do I go to get my card?
  3. If I don’t want the Bengal Card Plus, do I still need a new Bengal Card?
  4. At some point, does the old card become invalid and when is the new card effective?
  5. Once I get the new card, can I discard the old Bengal Card?
  6. If I have munch money on my current card, when will my balance be transferred to my new card?
  7. What is the difference between the Bengal Card and the Bengal Card Plus?
  8. Do I have to be a member of the ISU Credit Union to get a Bengal Card Plus?
  9. How do I become a member of the ISU Credit Union?
  10. How long does it take to activate ?
  11. Where are ISU Credit Union branches located?
  12. Are there ISU Credit Union ATM’s on campus?
  13. How does this partnership benefit ISU?
  14. What do I do if my Bengal Card or Bengal Card Plus is lost/stolen?
  15. How much does a Bengal Card or Bengal Card Plus cost?
  16. How much does it cost to replace a lost or stolen?
  17. Will the University have access to my ISU Credit Union account and information?
  18. Are there any additional fees for making purchases with the Bengal Card Plus?


  1. Why did the university decide to issue new ID cards?

    Idaho State University partnered with ISU Credit Union to offer the Bengal Card Plus, an ISU student ID combined with a MasterCard® debit card for convenience and flexibility.

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  3. Where do I go to get my card?
    • Bengal Card

      Pocatello
      Student Card Services (to be opened Fall of 2011) Will be located next the Pond Student Union branch of the ISU Credit Union on the second floor of the Pond Student Union Temporary location during construction: Student Union Ballroom Lounge

      MERIDIAN—Information Desk
      IDAHO FALLS—Bennion Student Union, Multipurpose Room/Information Desk

    • Bengal Card Plus

      Pocatello
      Idaho State University Credit Union Will be located conveniently on the second floor of the Pond Student Union (to be opened Fall of 2011) Temporary location during construction: Student Union Ballroom Lounge

      MERIDIAN—Information Desk
      IDAHO FALLS—Bennion Student Union, Multipurpose Room/Information Desk

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  4. If I don’t want the Bengal Card Plus, do I still need a new Bengal Card?

    Yes, your old Bengal Card will become invalid on December 16, 2011.

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  6. At some point, does the old card become invalid and when is the new card effective?

    Yes, your old Bengal Card will become invalid on December 16, 2011 and your new card will become effective when you receive it.

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  8. Once I get the new card, can I discard the old Bengal Card?

    Yes, we suggest that you destroy your old Bengal Card.

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  10. If I have munch money on my current card, when will my balance be transferred to my new card?

    The munch money balance remaining on your old Bengal Card will automatically be transferred to your new Bengal Card or Bengal Card Plus.

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  12. What is the difference between the Bengal Card and the Bengal Card Plus?

    The Bengal Card and the Bengal Card Plus are the official ID card for Idaho State University. Both grant access to buildings and work for housing, meal plans, munch money, theatre ISU admission, and free admission to athletic events, dances, student activities, Reed Gym, Student Health Center services, Dental Hygiene, and much more. The Bengal Card Plus is also a Mastercard® debit card with the ISU Credit Union. That means you can carry one card and have all the benefits of the Bengal Card and access to your money in the ISU Credit Union.

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  14. Do I have to be a member of the ISU Credit Union to get a Bengal Card Plus?

    Yes, you will need to open a checking account with ISU Credit Union to be eligible for the Bengal Card Plus.

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  16. How do I become a member of the ISU Credit Union?

    To become a member of the ISU Credit Union you just need to stop by an ISU Credit Union branch. The newest branch is conveniently located on the second floor of the Pond Student Union at the ISU Pocatello Campus. Or you can go to the Idaho State University Campus branch at 707 S.9th, the Alameda Branch at 202 W. Alameda in Pocatello, the Blackfoot Branch at 58 N. Broadway in Blackfoot, or the Idaho Falls Branch at 1385 Fremont in Idaho Falls. The BengalCard Plus can only be issued at the Pond Student Union branch.

  17. How long does it take to activate ?
    • Bengal Card

      Your Bengal Card will be activated at the beginning of each academic semester while you are an enrolled student or employed Faculty/Staff.

    • Bengal Card Plus

      The Bengal Card Plus will be activated immediately at time of issuance.

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  18. Where are ISU Credit Union branches located?

    Pocatello Campus Branch
    707 S. 9th Ave.
    Pocatello, ID 83201
    Phone: 208.235.7100 or Toll-Free 1.888.847.8328
    Fax: 208.235.7138
    Loan Fax: 208.235.7139

    Lobby Hours: 9:00 AM - 5:00 PM Monday-Friday
    Drive-Up: 8:30 AM - 6:00 PM Monday-Friday (24-hr No Fee ATM)

    Alameda Branch
    202 W. Alameda
    Pocatello, ID 83201
    Phone: 208.235.7100 or Toll-Free 1.888.847.8328
    Fax: 208.236.0465

    Lobby Hours: 9:00 AM - 5:00 PM Monday-Friday
    10:00 AM - 2:00 PM Saturday
    Drive-Up: 8:30 AM - 6:00 PM Monday-Friday
    10:00 AM - 2:00 PM Saturday
    (24-hr No Fee ATM - Now Deposit Cash and Checks)

    Blackfoot Branch
    58 North Broadway
    Blackfoot, ID 83221
    Phone: 208.785.3051 or Toll-Free 1.888.847.8328
    Fax: 208.785.3092

    Lobby Hours: 9:00 AM - 5:00 PM Monday-Friday
    Drive-Up: 8:30 AM - 6:00 PM Monday-Friday
    (24-hr No Fee ATM)

    Idaho Falls Branch
    1385 Fremont St.
    Idaho Falls, ID 83402
    Phone: 208.522.4112 or Toll-Free 1.888.847.8328
    Fax: 208.522.4214
    Loan Fax: 208.235.7139

    Lobby Hours: 9:00 AM - 5:00 PM Monday-Friday
    Drive-Up: 8:30 AM - 6:00 PM Monday-Friday (24-hr No Fee ATM)

  19. Are there ISU Credit Union ATM’s on campus?

    Rendezvous Center
    On ISU Campus in Pocatello (1st Floor)
    No-surcharge ATM when building is open

    Pond Student Union Building (PSUB)
    On ISU Campus in Pocatello (Basement of PSUB)
    No-surcharge ATM when building is open

    ISU Bennion SUB in Idaho Falls
    Next to student information desk
    No-surcharge ATM during BSUB's business hours

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  21. How does this partnership benefit ISU?

    The Bengal Card Plus provides ongoing revenue to the University through its use. ISU Credit Union will share revenue generated from the use of the Bengal Card Plus for ongoing support of student services and scholarships.

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  23. What do I do if my Bengal Card or Bengal Card Plus is lost/stolen?
    • Bengal Card

      As a safeguard, if your Bengal Card is lost or stolen, immediately notify Bengal Card Services at 282-3618 during regular office hours or Public Safety at 282-2515 after hours. A "Lost Card" hold will be put on your card so that no one will be able to use your card for housing, meal plans, munch money or access. If your card is turned into the Bengal Card office, we will notify you by email.

    • Bengal Card Plus

      If your Bengal Card Plus is lost or stolen immediately contact ISU Credit Union customer service at (208) 235-7100. Also contact Bengal Card Services at 282-3618 or Public Safety at 282-2515 and notify them of the situation.

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  24. How much does a Bengal Card or Bengal Card Plus cost?
    • Bengal Card

      Your first Bengal Card is free

    • Bengal Card Plus

      Bengal Card Plus is free with an ISU Credit Union Checking Account.

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  25. How much does it cost to replace a lost or stolen card?

    Bengal Card the cost is $15.
    Bengal Card Plus the cost is $5.

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  27. Will the University have access to my ISU Credit Union account and information?

    No, Bengal Card Plus financial data is completely separate and secure.

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  29. Are there any additional fees for making purchases with the Bengal Card Plus?

    No, there are no additional transaction fees for using the plus.


IDAHO STATE UNIVERSITY

921 South 8th Avenue
Pocatello, Idaho, 83209